Returns & Exchanges
We want you to love your Snow Fox Skincare experience, which is why we offer a 30-day return window for products in their original, unopened condition. If you experience a skin sensitivity or receive a damaged item, please contact our support team immediately for a resolution.
Initiate Your Request
Email our customer care team with your order number and the reason for your return to receive a Return Authorization.
Pack Your Items
Securely place the unused products in their original packaging to ensure they are protected during transit.
Ship It Back
Affix the provided shipping label or use a tracked carrier of your choice to send the package to our distribution center.
Receive Your Refund
Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing